Terms & Conditions

When you buy products from Brenda Aloff's (Heaven On Arf, LLC) web site, you agree to the terms and conditions listed here, by purchasing the product.

You guarantee that you are giving us accurate credit card information and that your credit card company will honor the charges you make, including all applicable taxes. We do not keep Buyer credit card information after the transaction has been completed.

Home Video License
Buyer's purchase is for home video use and made subject to the following conditions:"Purchase" constitutes lease for the life of the DVD.

  1. The DVD will not be altered or copied in any manner whatsoever. The DVD is protected under United States Copyright Code.
  2. "Purchase" constitutes lease for the life of the DVD.
  3. The DVD will not be shown to the public, theatrically, commercially, or for a profit.
  4. The DVD will not be uploaded in any manner onto web servers, web hosts, or video-hosting websites. This includes rental sites who purchase DVD's and then rent them out without obtaining permission, in writing, from the author.
  5. The DVD will not be rented, loaned for a fee, leased, or sub-leased to others. This includes vendors that purchase a DVD and then rent it out without permission, in writing, from the author.

Thank you so much for your interest in and choosing to purchase Brenda Aloff's material. We hope you find this material to be helpful and just what you were looking for. Endless hours of training experience and then the work necessary to get the content organized went into these works. For that reason I will thank you ahead of time to respect the copyright on this material.

The content, organization, gathering, compilation, magnetic translation, digital conversion and other matters related to these products or this website are protected under applicable copyrights, trademarks, and other proprietary (including but not limited to intellectual property) rights, and, the copying, redistribution, use or publication by a Buyer of any such content or any part of the Site is prohibited.

Please be courteous and ethical. If you want to copy material or use it for a project, contact This email address is being protected from spambots. You need JavaScript enabled to view it.. Thank YOU.

You agree to indemnify, defend and hold Brenda Aloff, Heaven On Arf, LLC and any affiliates, licensors and suppliers harmless from any liability, loss, claim and expense, including reasonable attorney's fees, related to a Buyer's violation of these Terms & Conditions or use of the Site.

Refund Policy
You may return books or DVDs to us within 10 days of purchase. Returns will only be accepted if the product is still in its original packaging and in excellent, re-sellable condition. DVDs may only be returned if they are unopened and in the original shrink wrapped packaging.

Full credit for returned products will be issued only if items are not damaged in return transit. Refunds for the original purchase price will be made by check. Shipping and handling costs are not refundable.

Please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. before returning your item.

Online Purchasing Terms Acknowledgement 
These Online Purchasing Terms & Conditions represents the entire understanding between you and Heaven On Arf, LLC.